Small Business Email Solutions

Are you still using a hotmail or yahoo email address to run your business? Having your own email address ([email protected]) makes you look more professional. Are you waiting minutes or hours to receive a document sent by your officemate? Or are you in one of the business areas that are subject to the new document retention and discovery provisions? If any of these is true, then it's time to upgrade to server-based email. 

Small Business Cloud-Based Email Systems

Cloud-based email has come a long way in the last few years. All that was available in the past was very simple POP3 and IMAP-based email systems (think hotmail and yahoo), with none of the corporate features that have come to be expected and relied upon from traditional corporate email systems. With the wide availablity of Office 365 Email (which is basically Microsoft's Exchange Email hosted in the cloud at a Microsoft data center), small business customers can at last have the same features that corporate employees have become dependent on. Instant email notifications, mobile device push notifications, security, calendars, shared contact lists, groups, shared and delegated accounts - all these features are now available to the SMB business, at a reasonable monthly cost. Office 365 Email is a game changer, and businesses should strongly consider it.

Small Business On-Premise Email Systems

On-Premise Server-based email is having your own separate email system just for your company. It's more secure because emails between employees never leave the office, and all emails can be backed up nightly (for reliability as well as to meet retention requirements). Having your own email server means you have ultimate flexibility of how your emails are routed. Want a public email address for "[email protected]" that deposits incoming messages into a common folder that can be read by all your sales staff? No problem. Want someone to be able to automatically forward their messages to someone else when they are on vacation? Again, no problem. You can also do more advanced things like receiving incoming faxes and voicemail messages as email attachments.

While cloud-based email is being rapidly adopted, there are some businesses that have requirements where it doesn't make sense, due to security (HIPAA, PCI, etc.) or other client data requirements. In those cases, on-premise email is still the most accepted solution.

Information Management and Collaboration

Server-based networking also provides some other benefits for information management and collaboration. Have you ever had to review a document that someone else authored, make comments or changes, then give it back to them for final publishing? How do you keep up with which version is the correct one (especially if more than one person is reviewing)? The answer is a collaboration tool that keeps track of each version, who last saved it, and what changes were made.

Advanced collaboration tools allow employees - either across the room or across the country - to discuss documents in real-time and to each see the changes as they are made. They can also route documents along a review path, and keep track of the intermediate and final versions (in case you need that paragraph that someone else deleted three versions ago). Let us show you how there's more to life than emailing word documents around to your coworkers.